Information We Collect
mytharionexi collects various types of information to provide you with our financial education services and platform functionality. We're transparent about what we collect and why it's necessary for your experience.
Personal Information:
- Name, email address, phone number when you create an account
- Billing information for payment processing
- Educational background and learning preferences you choose to share
- Communication preferences and contact history
- Profile information including goals and interests related to financial education
Technical Information:
- IP address, browser type, and device information
- Platform usage patterns and feature interactions
- Login timestamps and session duration
- Course progress and completion data
- System performance metrics and error logs
How We Use Your Information
Your data helps us deliver personalized financial education experiences while maintaining the security and functionality of our platform. We never sell your personal information to third parties.
We use your information primarily to enhance your learning experience, provide customer support, and improve our educational content based on user needs and preferences.
Specifically, we process your data to create customized learning paths, track your educational progress, send course updates and relevant financial education content, process payments for premium features, respond to your support requests, and analyze platform usage to identify areas for improvement.
Our communication with you includes essential service updates, educational newsletters (which you can unsubscribe from), course completion certificates, and important changes to our terms or privacy practices. We respect your communication preferences and provide easy opt-out options.
Information Sharing and Disclosure
mytharionexi follows strict guidelines about sharing your personal information. We only share data when necessary for service delivery, legal compliance, or with your explicit consent.
We may share information with:
- Payment processors for secure transaction handling
- Educational content partners who help create course materials
- Customer support tools to provide better assistance
- Analytics services to understand platform usage (anonymized data only)
- Legal authorities when required by Canadian law
- Service providers who help maintain our technical infrastructure
All third-party partners are contractually bound to protect your data and use it only for specified purposes. We conduct regular reviews of our partners' privacy practices to ensure they meet our standards and Canadian privacy requirements.
Data Security Measures
Protecting your personal and financial information is our top priority. We employ industry-standard security measures and regularly update our practices to address emerging threats.
Our security practices include:
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Multi-factor authentication options for enhanced account security
- Secure data centers with restricted physical access
- Employee training on data protection and privacy best practices
- Automated backup systems with encrypted storage
- Real-time monitoring for suspicious activities
While we implement comprehensive security measures, we also encourage you to protect your account by using strong passwords, enabling two-factor authentication when available, and logging out of shared devices. If you notice any suspicious activity on your account, contact us immediately.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Different types of data have different retention periods based on their purpose and legal requirements.
Account information is retained while your account is active and for up to 7 years after closure for legal and business purposes, as required by Canadian financial record-keeping regulations.
Course progress and educational records are maintained to support your ongoing learning journey and may be retained for up to 3 years after your last platform activity. Payment and billing information is kept according to tax and accounting requirements, typically 7 years. Communication logs and customer support interactions are retained for 2 years to help improve our services.
You can request deletion of your personal data at any time, subject to our legal obligations to retain certain information. We'll process deletion requests within 30 days and confirm when your data has been removed from our active systems.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights regarding your personal information.
Your rights include:
- Access to your personal information and how it's being used
- Correction of inaccurate or incomplete personal information
- Withdrawal of consent for certain data processing activities
- Deletion of your personal information (subject to legal retention requirements)
- Data portability - receiving your data in a structured, common format
- Filing complaints with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests. There's no fee for most requests, though we may charge reasonable costs for excessive or repetitive requests.
Cookies and Tracking Technologies
mytharionexi uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our platform is used. We're committed to transparency about our tracking practices.
Types of cookies we use:
- Essential cookies for basic platform functionality and security
- Preference cookies to remember your settings and choices
- Analytics cookies to understand user behavior and improve our services
- Marketing cookies for relevant content recommendations (with consent)
You can control cookie settings through your browser preferences and our cookie management tools. Disabling certain cookies may limit some platform features, but core functionality will remain available. We respect your choices and provide clear options for managing your privacy preferences.